No jargon. No rushing. Just friendly, one-on-one help with your phone, tablet, computer, and more — right in your home.
I help seniors and their families feel confident and comfortable with everyday technology. Whether it's setting up a new phone, learning how to video call the grandkids, troubleshooting a printer, or understanding how to spot a scam — I'll walk you through it step by step, at your pace, with no judgment and no tech-speak. In-person or remote, I'm here when you need me.
Forget feeling rushed or confused. I sit with you — in person or remotely — and walk through exactly what you need to know at your pace. Whether it's your first smartphone or your fifth, I'll make sure you leave feeling confident and capable.
Get Started →Perfect for retirement communities, assisted living facilities, senior centers, and family gatherings. I come to you and lead a fun, easy-to-follow tech class that the whole group can enjoy together. No experience needed — just curiosity!
Learn More →Got a new device and don't know where to start? Wi-Fi acting up? Printer not working? I handle all the frustrating setup and troubleshooting so you don't have to. From email accounts to smart TVs, I'll get everything working the way it should.
Get Started →Scammers specifically target seniors — and they're getting more convincing every year. I'll teach you how to recognize the warning signs, what to do if something feels wrong, and how to protect your personal information so you can use technology with confidence and peace of mind.
Learn More →I come directly to your retirement community, assisted living facility, senior center, or group event and lead an engaging, easy-to-follow technology class. No experience needed — just curiosity!
He has been willing to take on several very challenging devices, OS changes and software issues for me. Not only was he willing but he has successfully brought them back to life. I recommend him highly.
I work with seniors, family members helping a loved one get started, and local care communities looking for patient, easy-to-follow technology assistance.
Available for in-home visits throughout Elk Grove and the greater Sacramento area. Remote help is available anywhere. I also welcome clients outside my local area — in-person visits are possible but pricing will vary depending on your location. Contact me for details.
In-home visits + remote sessions available
Not at all! That's exactly why I'm here. Whether you've never touched a smartphone or just need a little extra guidance, I meet you exactly where you are. No experience required — just a willingness to learn.
I work with iPhones, Android phones, iPads, tablets, Windows computers, Macs, smart TVs, printers, and more. If you're not sure whether I can help with your device, just reach out and ask!
Remote help means I can connect to your device over the internet and help you from wherever I am — no need to travel. You'll download a small free app called RustDesk, open it, and read me a code. I'll connect and we can work through your issue together in real time. It's safe, simple, and surprisingly easy!
Monthly plan clients can reach me by phone or text at (916) 520-9475 for quick questions between sessions. Response times vary by plan — Starter within 24 hours, Standard within 12 hours, and Premium within 4 hours evenings and weekends. Quick questions that don't require a full session won't count against your monthly hours.
Absolutely. I will never ask for your banking passwords, Social Security number, or any sensitive financial information. Remote access is only initiated when you invite me in — I cannot connect to your device without your permission. If anything ever feels off, you can disconnect immediately.
I serve Elk Grove and the greater Sacramento area for in-person visits. Remote help is available to anyone, anywhere. If you're outside the local area and need in-person help, contact me and we can discuss options — travel pricing may apply.
It's easy! You can book a one-time session, choose a monthly plan, or simply fill out the contact form and I'll reach out to discuss what would work best for you. You can also call or text me directly at (916) 520-9475.
Your satisfaction is my priority. If you feel a session didn't meet your expectations, reach out and let me know. I'll do everything I can to make it right — whether that's a follow-up session, a different approach, or a full refund for one-time sessions.
My name is Steven Lubbe. With over 10 years of experience in various technology roles — including IT Technician, IT Help Desk, and IT Specialist — I bring real expertise and a genuine passion for helping people to everything I do.
While working at AT&T, an elderly customer asked if I could come by on the weekend to teach her how to use her new phone. She just needed someone to sit with her patiently and help things “click.” The relief on her face when it finally did — that stuck with me. It showed me how big the need really is for someone who will slow down, listen, and genuinely help.
Then my grandmother fell victim to a phone scam and lost $3,000. The scammer pretended to be me. That hit hard. It made my mission crystal clear: I want seniors to feel confident with technology and safe from the people who try to take advantage of them.
I pride myself on patience, clear communication, and great customer service. 916 Tech Tutor is built on honesty and a genuine desire to help — no jargon, no rushing, just real friendly help one person at a time.
Fill out the form and I'll get back to you within one business day.
Let me know your availability in the form — I'll find a time that works for you. Please note: I work a full-time job so responses between 8am–4:30pm may be limited. I respond evenings and weekends and always deliver quality, attentive service — don't let that deter you!
I come to you in Elk Grove & Sacramento, or we can connect online. Clients outside the local area are welcome — remote help is available anywhere, and in-person visits are possible with pricing that varies by location.